I openend a cheque account with FNB and received the following from them: "Simply deposit R500 into your new Personal Cheque Account within 30 days of account opening (by 27 Sep 2013), and receive R500 worth of eBucks (eB5000) into your eBucks account. Please refer to the automated email you ...
I phoned ebucks help line to find out why i was not receiving ebucks on money spent needless to say i was given a couple of answers 1) i was told i need to use the fuel terminal when i swipe my card not the instore one HOW AM I SUPPOSED TO KNOW WHICH TERMINAL IT IS WHEN THEY BRING IT TO ME! 2) ...
I used to be on level 5 with eBucks and enjoyed the many privileges it offered. In July FNB changes it's reward system, adds a charge to Private clients card - but doesn't mention that the client will have to start earning levels all over again. SO now when I check my Level in the hope of making ...
I am utterly disgusted by the service that i have received from Ebucks. I purchased a playbook last year 2012 that had a faulty charging slot. I had evetually reported this and was advised that ebucks was aware that these playbooks had a charging problem. after many attempts the playbook was picked ...
From 1 July the level of rewards I earn on my ebucks has reduced to less than 10% of what I used to earn. I logged a call with FNB private bank and was told all they can do is escalate to ebucks. I logged a call with ebucks and was told speak to you private banker. Nice going geniuses. Maybe Steve ...
My problems started when i upgraded my FNB cheque account in July 2013. I have stoped earing eBucks sine June 2013 and also dont do not qualify for discounts any longer. When speaking consaltant (1-54707661) they tell me that i do meet the criteria and can not understand why im not earning or ...