I have reported this problem 3 times with Vodacom customer services and still not receiving what I paid for. I purchased a 2G p/m promo from Vodacom but only receive 1G per month. Once someone called me back but the other two times I am still waiting for SMS or call from them. ...
Was promised that money will be refunded within 3 days. No money yet. It is day no 5 today. ...
I made a complain on the 8th of October. Someone contacted me and sorted the problem out. Or so did I thought. I cancelled my contract in April 2013. The lady who contacted me said the money deducted from my account will be paid back and that they will stop deducting money. The money was paid back. ...
I am a prepaid customer who is working in Malawi for a week. I have activated roaming for my data bundle and sms bundle but they don't work in Malawi. I cannot use my phone for calling either. Please respond via email. This is very frustrating. ...
Firstly, I need to be able to send more than 200 emails/hour. I spoke to Nelisiwe Nkosi (0113407200) She assured me by upgrading my account that I would be able to send 400 emails/hour, which sounded great. Not long after the upgrade I realized that the information given to me by Nelisiwe was ...
Yesterday I got home and found that my service was suspended again. On phoning the call centre, I was first told that I am in arrears by R7.00, which changed during our discussion to R26. I was told that I will have to pay the outstanding balance plus the next months subscription by 28 November. On ...