Good day. I called the the call centre yesterday to enquire at to why I had an account of R18 oustanding ion a R63 top up contract. the agent was unable to assist as she could not validate the entries on my statement - however her reason is that I being a R9 postage fee for statements and that it ...
I was contacted by June Canham about a week ago with regards to making payment arrangements for a Capfin loan. I did accept to make payment as I was employed at the beginning of May since October 2012. A form was to be filled to arrange the debit however I was unable to print the page and fax it as ...
I was unhappy with the pricing and the manner in which the information was communicated to me. I dealt with another Dealership and moved here as the Advisor which I dealt with was transferred to Durban--but he has now left the group. I decided to take our vehicle back to the previous Dealership for ...
I would like to compliment the customer service received from Ugen Kisten at PAKO. I sent a message through via their website about a products quality not being good. Ugen responded timeously and asked for batch details etc and within a few weeks a replacement of the product was sent through to me ...
Jan 2013, my mercedes was involved in a accident with a dog. Damage was caused to the front of the car, including bumper, radiator & air-conditioner. We are insured with Mercedes Benz, who contract Regent to provide service. Our vehicle was taken to Durban Central Panel Beaters. We were told ...
I can honestly say I have never dealt with such an efficient call centre as that of Discovery Health. The staff are ALWAYS pleasant and helpful and go out of their way to ensure that they have answered all your concerns. They have broad knowledge of their entire scope and don't need to transfer you ...