Impressed over service receive from Budget Insurance. on last 2 interactions with claims call centre..They really value clients, when I had an awful incident, the spoke me trough it, made feel so valued. they kept on calling me to give feedback, and status of my claims. I will really recommend them ...
And so it has been over 4 weeks since I was contacted by DHL, 9/01/2013 after they saw my post on HelloPeter... and they are still getting back to me with their findings. How long can this investigation possibly take? Another example that they do not keep to their word and are not bothered about ...
Well done Nedbank on appointing a Knowledgeable and well informed/trained agent with a customer sense and logical approach. This has been the best service from any bank call centre I have received. My query sorted. I know more about my account and interest and payments now. I want to take this guy ...
I paid a deposit for accomodation in Dec2012 to African Sensations Lodge and Spa. I cancelled my booking 10 days before arrival, due to unforeseen circumstances. I then emailed Carolann at the lodge to inform her of my cancellation. She did send me a doc of their terms and conditions regarding ...
I joined Damelin after speaking with student consultant Xoliswa Siphengane, she gave me a quote on a course for marketing management and the exam fees, my company paid for the course and the exam fees upfront. I was never told that the exam fees change every year and neither was I told that I will ...
Good day. My husband and his potential donor have had numerous tests done this year in order to prepare for his kidney transplant. Discovery medical Aid was supposed to pay for these tests out of our Hospital Benefit because it is a Prescribed Minimum Benefit. However R6, 185.50 has been taken from ...