Hi Peter!!! I tried to reconnect with my toptv account and spent R60 of airtime just being on hold... I still haven't reconnected because of the airtime that has been wasted... this is not the first time I've had to hold for their customer care for so long... could you please help me?? ...
I set up my monthly payments to be made by credit card on DSTV's website a couple of years ago now. This debit has been processed to my credit card satisfactorily every month for all this time. Suddenly this month the charge to my credit card has not been processed by DSTV, for some unknown reason ...
My dstv walker service has been scrambled for the past two months even though i've been diligently paying for it every month. I have tried using the online service to reset the device with no luck. Thereafter i tried contacting the durban service centre, spent 35 minutes on hold for a consultant at ...
I was contacted by Selena who sold me a Vodacom contract as an upgrade. I asked her TWICE if BIS settings was included in the contract and she confirmed. I said to her that if that is not the case, I am not interested in upgrading. (Voice recordings is available) When the new month started I ...
I have a Top Up package with cell c; my subscription is R125 but my bill is coming to R650! How is this possible??? this has been going on from may last year. i have 3 contracts with cell c. my contracts are up to date so i dont understand what nonsense this is. i have been to the cell c store in ...
My mother cancelled her membership, and now they keep taking money from her bank. My mother has phoned several times, and was reassured that it will be cancelled at the end of January 2013. Too our amazement they are still taking the jolly money off her account. Please let the computer know that my ...