I took delivery of my upgrade on 11 February 2013. The phone intermittently froze and went pink, switched off by itself. I contacted Virgin Mobile on 18 February only to be informed that the older models had this fault and that it would be reported as an out of box fault. The phone would be ...
Quick, friendly and proffessional service. Clean and modern reception area with coffee and tea on offer and a warm and welcoming atmopsphere. The only good 15 minute experience after having an accident and going through all the drama. Thank you Raj ...
I have gotten an iPhone5 on contract via Vodacom, and in spite of numerous calls to report a fault (and even trying to have the phone exchanged at Vodacom Customer care in Gateway) I still have to go without being able to use my phone because I have either no voice-service, no signal, or no data ...
Tried to change my boquet option. Called the number quoted on my statement (031 710 2222). Tried calling five times. The automated voice system is extremely slow and stupid. Had to enter my details thrice before even getting to the menu. Placed on hold for the first call (in the 'que') for about 15 ...
Hi I need my itemised billing for the data usuage im being charged R19670.00. you have provided with the call itemised billing. I want the 1 reflecting the data usuage, why are you taking so long to forward that to me. I have sent an email to customer service as well. Ref S3-SHF29-9V88-C ...
Yebo i had an experience with vodacoom today they refused to repair my phone under warranty because they said that i cracked my screen myself. I personally do not have a guilty conscience as my phone is always is kept in my pocket and the outerlayer of the phone was not broken. They wanted to ...