I was promised that the damage done to my car when at the resort would be refunded. I am still unable to get hold of Teresa after numerous phone calls and emails This is a 4 start resort with a 1 star attitude. Stay away! ...
Teresa Romarin had promised to reimburse me for damages to my vehicle. After numerous phone calls and emails i am still unable to reach he ...
My car was damaged by one of the animals at the hotel. The hotel management and the manager promised to reimburse me in full. However upon sending the quote and after numerous phone calls i am still not able to get any response from the hotel ...
I would like to thank Teresa Romarin and her staff for making our week-end away on the 1st February 2013 so special. We were up-graded to a suite and were made to feel like royalty. I would recommend Champagne Castle Hotel to anyone who is looking for a fabulous and relaxing week-end away. The ...
I'd like to take this moment to compliment one of the Guest Services personel by the name of Richard (didn't get his surname) who was on duty on Monday morning on the 28/01/2013. My co. Nedbank had been booked in from the 27th for a Leadership Conference and on the morning of the 28th I realised ...
We checked in on Sunday Dec 23, 2012 and were never informed about the borehole water used by the lodge. That night there was no water pressure to have a shower and the bath water was brown. The following day I ran two baths of water and the water was brown with strings of Algae floating in it. The ...