I was promised that the damage done to my car when at the resort would be refunded. I am still unable to get hold of Teresa after numerous phone calls and emails. My hunch is that she claimed the money from management and pocketed it This is a 4 start resort with a 1 star attitude. Stay away! ...
Upon a second weekend visit, during the same month to Alpine Heath, we encountered some really bad service. We then contacted the manager, Shirley Huxtable, to report the bad service received. Shirley offered us a free weekend stay at their resort to compensate for the bad experience we had. We ...
Since May, I have left 6 messages for Ricky of the timeshare office and emailed her. She has not returned one call or responded to the email. In June, I finally made a booking with another clerk (Jacky) but have yet to receive confirmation. Now I am trying to cancel this 'booking' (11/07). I have ...
So on Tuesday I speak to a phone consultant, provisionally book from the 14th to the 17th of June for my wife and I and 2 kids. She gives me the price[R7114] and lets me know that they have one room left and I must confirm today[Wednesday]. Great, my wife and I get leave approved - I phone today to ...
The manager Theresa Romarin promised me compensation for damage to my property. Till now i have been unable to contact her. I suspect that she has defrauded me of my money ...
We had planned to play 2 rounds of golf at Champagne Sports resort during our Easter break - the first round of golf we were stuck behind a 8 ball all day and when we informed the pro-shop at halfway they didnt even react. During our second round one of our carts had a flat and we asked to exchange ...