This consultant hates their job or has lost their passion. Maybe they should be moved to a back office or something as they are disinterested in what they are doing. Putting a customer on hold for five minutes without warning them and sounding like they are doing the customer a favour in assisting ...
I received an sms from Vodacom indicating that they have recorded high usage on my account. I called them to clear it up but they said i used data for May for R5400.00 I asked for them to just look into the matter. Nothing happened I called back then the next consultant told me that my account for ...
My blackberry phone is on throttle since i received a sms on 16 May 2013. I do understand that cell c has a fair usage policy regarding misuse of people doing excessive downloads, but what i don't understand is that every month i purchase data bundles, change my tcp-apn settings on the cellphone to ...
I received a high data usage bill for 3 months (Sept, October and November) in 2011. when I first recieved such bill I enquired since I was certain that I didnt use my mobile for consuption of such data, being a Blackbarry with BIS there was no way I couldnt have used such data. I requested a ...