I have a parcel that is "stuck in customs" with the post office. After finally getting hold of the post office call centre I have been told to contact the customs division to try and get the item released. This is IMPOSSIBLE, not ever answer the phone at the call centre number 011 961 ...
I have been trying to call for the past two days regarding my parcel no body picks up the phone and their website doesn't get updated... it still says in transit ...
I am appalled! Received two manifests (parcels) from overseas this afternoon - both valued at $10 / R102. On the one I was charged R33.58 custom fees and the other was R56.66. Both parcels were for the exact same thing - kiddies novelty items (toy rings if you must have the detail). The higher ...
Could someone please help me out. I've sent a package to a client in Canada. The irack and trace shows that the package was scanned at the JHB international mail center 31 May and nothing further. Now the client is blaming me and I need to give him answers. I have the tracking number and his name ...
I ordered a parcel from an international supplier on the 8th of May, it was posted on the 9th of May. It has since sat at Customs since the 20th of May, even though (at my own expense without being informed that information was required) I have followed up and sent through order confirmation emails ...
On February 6 a parcel was sent to me from California I could trace the parcel in the usa but as soon as it got to SA it disappeared I've been going to my post office ever since its been six weeks and first it was because of the strike and then i was given numbers to call at customs and the post ...