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City: Customer support
Found 70 reviews / complaints
Page 9

Vodacom
No help

Just end call: when transferred from another department to customer service, I am to select a language option. So does not matter which option I choose the system does not read it, which is fine, though frustrating. BUT, then it just end the call!!! Whatever happen to just put me through to English ...

Telkom
Call centre staff are awesome!

I went to my local Telkom direct shop in Plettenberg Bay. They were very helpful but nearly a week later my new order had not even been placed with head office. I then called 10210 and an extremely helpful and friendly operator took all my details and placed the order for me. Credit checks and all ...

Cell C
Network and Roaming

I switched to Cell C on 1 Feb after a long period with MTN and Autopage and have had nothing but problems and poor service since then. The response to telephone and email complaints is a joke. I have been complaining about the network by email and phone since day one. Eventually a technician came ...

Vodacom
Wrong amount billed

I recently migrated to the new Red Package from vodacom Red Advantage to be specific, it is R999 per month including the smartphone if they have that smartphone on that deal. I check my statement and i get billed R1138 per month, i then phoned vodacom 111 and she said no its for the handset ...