So after having my last complaint resolved after 3 months, Liberty comes up with another mistake on my policy. I was quoted R371.14 to change my policy but now get billed R451.17 (R225.85 in two payments). I will not bother submitting an internal complaint because I am not waiting another 3 months ...
I called on Friday for a settlement offer and was given and amount of R 49, 683.42 of which they debitted the instalment of R 2406 and i made a payment of R 40 000 in addition, upon asking for a the balance was advised its R 7277.03 and the settlement offer is R 7987.12 hence i am asking them why ...
On the 3rd of October i emailed through all the requested documents to cancel my TV license (Signed affidavit from police station Certified copy of my ID Certified copy of my new address) to [Email Removed] In the email i requested they contact me to confirm they received the documentation and the ...
Today my wife phoned the Call Centre to enquire what the available credit was on her Spitz card 6010240042383374126. Available credit confirmed was r3000. This amount was also confirmed via sms. When she went to Makro to purchase the card was declined..When phoning the call centre from Makro she ...
I requested advice on how to forward on my phone when busy or no answer to my voicemail and did so via your website so that I have step by step instructions. I then went into the branch to request and the gave me to *33*220 and my number. I tried this but it does not work! I still have not have any ...
Previously I report this matter to you. the card still not working at retailers. I am standing in a que to pay with the card as I can earn points on the purchases, and then have to be redfaced as customers behind me hear that my card has been declined. luckily I have cash in hand to pay for it. ...