I used a Standard bank ATM to withdraw money. i have a receipt that shows that no money was dispensed. i do not have any money and have to wait 31 days for this dispute to be resolved. What must I do in the interim. Clearly I did not receive the money and is in need of it otherwise I would not have ...
I have for a long time now been trying to locate my parcels with no joy from the Customer Contact Centre. the first parcel I have been expecting was sent in November 2012 tracking number LJ682861915US the second parcel sent in December 2012 tracking number RB118958095CN and lastly a parcel sent ...
To date I am still waiting on a dispute logged with Nedbank relating to a transaction that occured on my American Express greenbacks gold credit card. Dispute Ref: 61714927. Besides having to navigate through a tedious telephone menu system the call centre staff that assisted just seemed to show no ...
As a Tsogo Sun frequent guest, Director tier, I am entitled to 15% back in Sun Rands. I stayed at the Ridgeway Lusaka recently and my total hotel bill came to R 13 163.15. This should amount to 1974 Sun Rands. I was only awarded 1136 SR for this stay based on a ZAR value of R7572.40.This amount is ...
Called in to call centre for a simple query on my contract upgrade date to be turned down due to a failed security question, which they cannot advise me of nor indicate if this is misinformation. Spoke to Manager and was advised the system is a black box and I must go into vodacom branch with ID to ...