I came through the customer contact centre's secure line and spoke to a lady (can't remember her name - and I did not jot down the ref number). But she didn't sound like she knew what she was doing and kept me on hold for quite some time. It was such a simple request - to increase my EAP limit, and ...
I took a contract with MTN and opted to use my original number. after the 24 months were complete, I still managed to keep my number and had no hassles with them throughout the 24 months and after that period. Thank you MTN for giving me the best experience ever. Next time I want a contract, you ...
Since 2008, I have been owing virgin mobile according to them. On one of the past years, 2010 or 2011, they paid me a refund and every year since 2008 I owe them, they send me to their debt collectors then its a mistake. They sent me a clearance letter but have still sent my details again to their ...
I have had a contract with ADT, which I have been trying to cancel for the past 12 months. I have been paying for the services that I have not been using. I have asked them if I could pay for the equipment and they take out the money for monitoring cause I am not using the service and they refused. ...
FIRST OF ALL, THE INTERNET BANKING IS NOT WORKING, THEN I CANT INCREASE MY OVERDRAFT??? AND THEN SOMEONE FROM STANDARD BANK CALLS ME TO TELL ME THAT I NEED TO GO TO THE BRANCH TO APPLY FOR A PERSONAL LOAN??? WHAT THE . IM SO GLAD IM MOVING OVER TO FNB!!! ...
A lady called me beginning of July and asked if I wanted to renew my contract (ending the 20th July). I declined to renew it and she requested that I cancel the contract prior to the 20th July. I sent an email with my cancellation form attached on the 17 July. My request was not actioned until I ...