Good Day this is to warn any unsuspecting people out there of the terrible ethics that this company has. the company phoned me and put the phone down in my ear. this is while they are calling me to do business. after various calls back no manager is available. the joke of it all is I get attitude ...
I made a booking for a friend of us to come visit us in Cape Town. I made the booking and faulted by using her name Rina. After the booking was confirmed, I realized that her name on her id is in actual fact Catharina!! I phoned Kulula and spoke to Meryl, who informed me that in actual fact they ...
My account was settled in full on the 26th July 2013. I've asked them to close my account since the balance has been settled in full. On the 20th August, they debited my account with R1100 (for what, i have no idea). I've since been requesting a refund and closure of my account, which they clearly ...
I contacted MTN on the 14th of August as soon as I received an account which I did not agree on, I received a reply which said that they would get back to me between 7 to 10 working days. I kept on sending them e-mails and they kept on replying that they were working on my query but each time it ...
I called into cell c coz I had a query on my account I was been billed daily for something. I was then informed by one of the consultants that it is CONTENT SERVICE that I never even signed up for I requested that it be blocked. I received a sms to say that it had been blocked, but yet I am still ...
I received an email today notifying me of changes in my policy and an updated policy document, when I checked it I noticed an increase in my excess from R0 to R3300, I immediately called the customer care to find out why was that. And I was told that because of the multiple number of claims that ...