This complain should originally be about billing, which I thought was shocking until I tried to get hold of their customer care department. My original complaint was regarding my monthly premium for my capped ADSL which went up by R300 with out my notice or anyone at TELKOM even trying to inform me ...
I planned on buying a Milan 6 seater glass top table for my mother, Last week i lodged an enquiry on the site to cofirm that the stores had stock. I recieved a call from a very unhelpful call centre agent informing me that there was no stock in any of the stores thoroughout the entire of durban. If ...
I have had my sim card replaced 3 times in 1 year and every time I had to go back to the store as no one at the call centre could assist. I called in on the 15th of September @ 17:30 and had spoken to a gentleman y the name of Rogan he was patient and very professional by 17:40 he had resolved the ...
I took out a contract with MTN in Mar'12 and also insurance with 24Hour Mobility for my phone. I was sold this insurance by MTN and it included loss and physical damage to the phone. During April'13, my phone got liquid damaged and I submitted a claim to 24 hour mobility. On 6Sep'13 I took my phone ...
I am on my second blackberry contract and never had to pay for data due to using the free blackberry applications called accuweather. I specifically signed my second Blackberry contract because i get these services free. I do not download things at all! I told the person when i upgrading that is ...
I did made an application telephonicly for a contract with Cell C and the agent said i dont qualify for the handset contract but only qualify for a R50 sim contract which i must pay every month. This application was made on the 5th of July 2013 and the agent still said for July i will only pay a ...