During End November i took out a new contract, within a week of delivery of the phone, the device was faulty, switching off on its own, freezing every few minutes. I then called vodacom and explained my dilemma, they had come and collected the phone a week and a half later. I was told the contract ...
I am honestly losing my cool with you incompetent. You are me by allowing subscriptions on my account that I have never and will NEVER agree to. I have sent emails and made calls to your customer care to block subscriptions which I have been told has been done, and on other occasions am ignored or ...
Im currently working in Dubai, so i did put my cell phone limit on a R1000 and witch roaming on, only to hear last week that i am R2800 over my 700 min subscription? So why did didn't inform me that the limit is not working when on roaming??? why you must get a surprise??? And the worst is im not ...
I called in at the end of jan regarding an incorrect debit order going off my account just to hear it will be investigated. on the 6th of Feb i then called in to speak to a manager as this was having an effect on my budget which i got transferred from pillar to post and when asked to speak to a ...
I have been experiancing 3G network problems for over 3 months and have contacted customer care numorous occasiomns to resolve issues or find out what's happening, what's being done and a time frame till its completion. To no avail. I have just wasted many our waiting for consultants to tell me ...
I would like to thank Monique for The service rendered in explaining to me in detail the insurance policy. It was a pleasure dealing with you. Thank you and i will refer family and Friends for a Royal Service. ...