My contract came up for renewal and i negotiated an sms bundle (80 SMS) to be added to my contract at no cost. For the first few months, this was correctly reflected on my bill. However this has since changed and i no longer receive the free bundle. No notice was given in this regard. I contacted ...
Morning, i received a call from the customer care department last week Thursday the 28th February 2013 which regards to a new data contract for R45.00 a month for 500mb of data with free delivery of the modem. I accepted the contract, but to date i still have not received my modem as yet. I also ...
I have been a client of African bank and have made use of their services for a number of years. I have never defaulted on any of the credit arrangements I have made with them. Recent, I have been expiriencing financial challenges. I phones a week ago, after paying an amount eualling 5 times my ...
I am trying to get hold of someone at customer care now for 3 days. In total I think I have been on hold collectively for 2-3 hours. No one answers and I am getting extremely frustrated. Really bad service from them. I phone Vodacom and they answer in less than 5 minutes. ...
My cellphone no was deactivated, I called MTN on the 22nd February and until today I havent received any help. I called MTN on the 22nd Feb and the consultant I spoke to told me my no will be reactivated after 7 days. 7 days later the no is still deactivated, I called MTN (808) and I was told that ...
My municipal account where transferred from Kungwini to Tshwane municipality. I requested them to consolidate the two Tshwane accounts. I received separate accounts for refuse removal and one for the utilities. I requested them to make sure the residential street address occur on the consolidated ...