I received a Blackberry on contract in the last week of March and as a new phone "explored" it a bit. long story short I was throttled in may and was told my Service would be restored the next month. it is 1 june now and I phoned in again because it was not restored and was told it would ...
I bought a new Samsung fridge just on 2 years ago. I've had ongoing problems and had the technicians out at least 3 times. Now it is out of guarantee and sounds like it's going to pack up again. Phoned the customer care centre, spoke to Thulani who promised to get someone to phone me back and deal ...
I am disgusted by the way Cell C, Customer Care line can promise to save time and yet it is the 2nd day i'm trying just to have a sim swop done on my contract number. The sim became faulty and i called Cell C, i was then advised to buy a new sim which i did. When i called Cell C again, only this ...
Every month round about the 25th i reach my call limit and my phone gets block, i usually phone them and get it up and running again. This month the same happened and I spoke to a consultant who asked me the usual questions and with the package I said that I have a smart "something" 229 ...
Good day, I took out a personal loan from direct axis in March. My first debit order was due the 1st of May. I've phoned on the 12th of April 2013 for the settlement amount. I've paid the full amount on that day, and asked direct axis to close the account. Well, it's not closed and is still ...
On the 8th of March 2013 I tried to withdraw money from a Standard Bank ATM and it timed out giving me an error code on my slip with no money, BUT the money was deducted from my account. Called customer care and was advised that it can take up to 15 days to be rectified. Called the customer care ...