Thank you very much to Ian Hockly and Caron Cockcroft for making the time to meet with me and to address the complaint that I initially had. Everything was resolved to my satisfaction and I am looking forward to visiting Vovo Telo Cresta again. I appreciate the effort that everyone has made in ...
In have signed for a 3G Databundle Contract at the Cresta Store. I was not informed that the contract is a so called Open Line and thus received a R1400.00 bill. I have queried this now for approx 4-months and requested a copy of the contract. MTN responded: Thank you for taking time to raise your ...
Cell C still has not fixed my cell reception, this is my 3rd complaint, May 30th, June 10th, today June 20th... Cell C promised me that they will fix my problem after I spoke to them, they saying they will send a technition to my house and fix the problem, I am getting extreamly frustrated of their ...
I am concerned that I receive bad service in general, when collecting my E-commerce items from Cresta or Killarney stores. Why is this so? This is a general problem because it happens once to often as I am a regular e-commerce customer: - they throw the packet when they bring it from the store room ...
After i lost my job 2 months ago, i was no longer able to go to gym since i had moved back home, That very same month I stopped working and was not able to pay for that month not knowing that they had started billing me normal rates without Vitality. I then got a call from one of the agents telling ...
I upgraded my cellc internet service 2 months ago and decided to get another internet contract, they gave me a sim card but never asked me if i needed a internet dongle, phoned the customer care service they said that they would escalate it but never heard of them again. So now i have two sim cards ...