Kindly refer back to my Hellopeter complaint on the 16th of September REQ:2676644. I was told to contact the Coverage Department. I did so on the 18th via email. I received the auto reply email as proof that my email was indeed received and that's that last I had communication initiated by the ...
I called MTN Coverage as there is almost no MTN coverage at my business premises in Alberton. I was promissed a "coverage assessement" within 12 days. I am still waiting for feedback 28 days later. When I call the coverage department I get promisses that they will call me back, but this ...
Since 8 June 2013 my wife has been trying to resolve a problem relating to poor coverage & signal strength on her cell phone. This we had escaleted to various persons in MTN call centres, one of whom advised me that she should be patient for a few months, they will be installing an additional ...
I logged a call about the bad MTN 3G and voice signal on the 14th of April. Nobody has contacted me and nothing has been done about this. I have called several times, but no joy. Eventually I got hold of the manager's name and left a message for him (Shane Nel) - no response. We have several MTN ...
For the past 2 weeks I cannot make use of my Mtn data device due to the Mtn tower in Lydenburg, Mpumalanga, being down. According to the coverage department at Mtn the engineers knows about the problem and are busy fixing the problem! Does it take the engineers 2 weeks to repair a tower that went ...
Good day Your reply dated 26 March 2013 has reference (REQ:1946289). I'm still waiting for someone from your coverage department to attend to my request. Veronica, you've promised that this matter has been escalated to their management. Well I'm sad to say that I'm still waiting for a response and ...