I received a new laptop with a 3G card but the card is not working. I called in to have it activated but to date it is still not working. Please assist... ...
I tried to cancel my contract since February 2013 and switch to pre-paid but i keep getting billed by the contracts department. When i call the contract call centre they tell me they can't helpme because I am now pre-paid. When i call the pre-paid call centre, they say they can't access that ...
I have been going through my statements, and for the months of December to March I have been paying R99 for my 2G, and BOOM all of a sudden, between the months of April and May the amounts have gone up six times higher, How the heck is that possible, and the funny thing is between those months, my ...
I've reached my annoyance level with MTN and regret upgrading with them. They never get the contract right! I've been an MTN contract customer for nearly 10 years! And each time I upgrade I have to spend valuable time contacting the call centre as they ALWAYS get the contract bundle wrong! With my ...
My MTN contract ran from 6 Jan 2011 to 6 Jan 2013 and has now gone onto a month to month basis. The contract is a 'Top Up 100' package which included a handset which totalled R250. The contract is no over yet I am still been billed R250 but should only be billed thr - R100 for a 'Top Up 100'. I ...
There is someone who opened an MTN cellphone contract on my name on th 11-02-2013 and approved 15-02-2013 . I called MTN & i was told they can't provide me with the details of where the contract was open or the name of the person., he told me that he is not sure if I am the person I say I am. I ...