I have a big problem- my retrenchment claim was approved and thanks to Roshan for the approval. Now the collections department has gone and billed my account again. Can somebody sort this out for me please. ...
I called their collections department to arrange for a payment arrangement and was told I did not qualify to reduce my monthly installment because of different factors including affordability. The NCR advuses that we need to contact the creditor to arrange payments if we struggle with payments but ...
I've been battling since the beginning of July 2013 for Amanda Sims "the manager" to email me but neither Amanda nor Malcolm Pillay "manager" take the customer service serious in any matter even if it is because the agents & team leaders are not trained properly to answer a ...
In May 2013 I settled my loan with old mutual finance, I was told that there's an amount that I need to be refunded, and that I must go to the nearest branch to sign documents. I explained to Asanda that I will only be able to go to the nearest branch which is in the CBD on the 3rd June she said it ...
I am constantly been harassed by the call centre after supplying documents to the Lakeside Mall branch regarding my loan, and that I have applied for sequestration. I even received a reference number regarding the receipt of the documents. The call are consistent each day from around 5:30 to even ...
Very simple, I paid up (settled) my personal loan account with Absa in Nov 2012. In July 2013 it still did not reflect on ITC. I approached Absa and I received an Email from Melleney that Absa apologizes and will close the account. Last week, when I got a credit report from transunion, I saw Absa ...