After my last complaint i was informed that the account will be paid of my optometrist but my optometrist informed me that the amount of R879.84 is still owing and the medical aid informed them that there are no funds available. What about my premiums that i paid for January 2013 and February ...
I approched client services online and requested they track down a specific ring- within a matter of an hour or so Boying had gotten back to me with the place, price, details and the great news that it was on sale! Tracy confirmed all the details relating to cut, material, etc. They even took the ...
The above policy has a part surrender request. My broker started with the request on 31/01/2013 and was informed that Old Mutual Finance has to cancel the session on the policy. On the same dayhe requested this and after numerous telephone calls daily it was cancelled the 7/02/2013 after being told ...
We have been requesting documentation from the customer care department for the past 4 days. No reply on the emails we send and if we phone the call center they just don't send documentation to us. How many time must we send emails and phone just for documentation to add a member on my medical aid ...
Can you please update my information at ITC as the account is now up to date ...
Spoke to Tulani this morning re our line's (x4) being deactivated. He advised that is was due to short payment and got rude & very arrogant. These calls are 'supposed' to be recorded so check the recordings to check. Then on calling again after calming down, a much friendlier lady assisted us ...