After completing an online request for a call back to change details, I was contacted within 2 hours. I was busy and asked the Client Care Consultant, Marisca, to call back at 16h00. Marisca called me back at precisely 16h00. The change of details was done quickly and smoothly and with such a ...
I HAVE POSTED ON THIS WEBSITE 10 DAYS AGO AND HAVE HAD NO RESPONSE TO DATE??? ...
I recently tentatively signed up with King Price insurance but cancelled my application via email. Great was my surprise when I received an email from King Price on Monday, 26 August 2013 that read as follows: (Email copied and pasted): "Policy no: KPxxx Dear... Your telephonic conversation ...
One of the Cell c sales people phoned me offering me 1 GIG data for R69 per month. After 2 months I see there is alot more going off my account - R155. I phoned the call centre on the 29/07/2013. They said someone will get back to me within 48 hours. A week later I have still not gotten any ...
Bought a used car recently and so had to add it to my policy. The phone call was answered quickly and efficiently. The options were well explained and the policy quickly updated. My compliments. ...
I have submitted four emails over a period of a week to Capitec Client Care and Forex division for information about my account and I have not received a single word of response from them. For Client Care to be so useless is disgraceful and does not give one much confidence in this bank. I will be ...