I posted a complaint about Voda4U in Clearwater Mall a while ago. It was not until Nkosinathi was given the job of sorting out my two-month old problems, various complaints and two faulty phones that I had the opportunity to experience the kind of customer service most South Africans only dream of. ...
This weekend was my son's 4th Birthday, we decided to go take him to see his First Big Screen movie (WHAT AN AWFUL IDEA) He chose to go and watch Iron Man in 3D. We were very excited and arrived earlier than planned for our movie so we went and got our pop corn and goodies to eat R125 LATER! We go ...
Popped in for a takeaway coffee. Serving counter looked like a bomb had hit it. Have a photo... Service was below average. Staff looked run off their feet. One staff member bumped into another who was holding a cup of coffee, coffee spilled on the floor. I had to tell Manager to get someone to ...
First the Nu Metro mobile booking does not allow you to choose your seats so it allocated the worse possible seats for us. Right in the back left corner where the 3D is blurred. Then none of the card machines work for the pre booked tickets so we had to stand in a massive queue that only 1 ...
Went and spend some money today for the x10 promotion on thanku cards. Noticed that my thanku points were not allocated according to my printed receipt, although I gave my card to Grace at the cosmetic counter to swipe. When I phoned the branch and explained this THE PERSON THAT ANSWERED TOLD ME IT ...
On the 13/04/2013 I went to Hi-Fi Corporation Clearwater mall I bought three tablets from them. One of the tablets screen cracked and we went to them wanting them to fix it. One of the Sales persons then asked us how much we have to offer him to exchange the tablet. We then told him we don't have ...