I am writing this because I am sick to death of Audi dealers (particularly Audi Waterfront and Audi Claremont) promising to call back but never doing so. I tried to book my car in for a service in January and after 3 attempts to do it at Audi Waterfront, gave up (each time they said they were busy ...
On saturday morning I phoned VW Claremont looking for a handbrake wrench for a VW Velociti. The guy in the parts department quoted me on the part, and I furthermore enquired what time they close that day. I then proceeded to drive to VW Claremont to purchase the part I had phoned about, only to be ...
I purchased my car at Audi Claremont Pre-Owned in November of 2012. At the time of purchase I was promised a spare key. Till today I've been calling Audi and still nothing has happened. No progress reports on my situation. My current key has given me a problem and Audi knows this. I'm disgusted at ...
On Sat, the 9th of March, I went into The Sweat Shop in Claremont. The first thing was I rang the bell, which some rushed looking guy came to open. No eye contact - nothing. This guy just opens the door and walks away. So, I am left on my own in the shop - feeling a bit silly. Luckily I had my ...
My 2 week wait for a quote for repairs to my ASUS transformer ended on 27 Feb after help from Head Office via Hello Peter complaint with the Assurance that the suppliers had been briefed to ensure speedy service! I accepted the quote (of R3900!) that same day - 18 days ago! Still waiting!!! Robyn ...
I had been following the price of a ticket from Cape Town to Sao Paolo for two weeks prior to buying the ticket. The price of the ticket had been fluctuating between R10, 524 and R10, 537. Last week Friday (8 March) when I checked again, the price of the ticket increased to R14, 164 (exactly the ...