On 15 August 2013 I've lodged a claim. I was requested to e-mail photos of the damages to my vehicle. I did so the very next day and I recieved an e-mail stating that they received my e-mail. Since then, Iv'e followed up twice because I didn't get any feedback. On both occasions I was told that I ...
I've been trying to lodge a claim with Hollard through FNB insurance for more than three weeks now. First they managed to confuse a new claim with an already processed and payed out claim, even after I queried the identical reference numbers. Then I had to lodge a complaint before anyone bothered ...
I've been trying to lodge a claim with Hollard through FNB insurance for more than three weeks now. The claims agent didn't bother to follow basic instructions and phone when I was actually available, or think to leave a message. Once I eventually got her contact details and phoned her, a promise ...
My Car was broken into and the window glass was broken on Wednesday 21 St August. I discovered this on the Thursday and reported to the police and Miway Insurance. The glass was only replaced the next day, in spite of the glass being broken and me advising them that it is not safe to have the ...
I have had to put in a claim. I was firstly shocked to find out that my excess increased from R3500 last year to R8500 this year. Thats like 140% increase whilst my premiums increased by less then 15%. I was stupid enough not to check my policy document when it came in the post, hence I accept the ...
You in a conference and get a call that your house has been broken into. Got home your spare keys have been taken as well and thought that somebody might come back to your house and cause more damage. You call your insure and speak to a consultant like Nishal you make you feel he understands what ...