I had an accident last week Friday, submitted a claim on Friday and was told that MiWay would be in touch with me regarding my claim once the assessor has been out to have a look at the vehicle which was at the panel beater already. I called on Tuesday, couldn't get hold of JP and the other ...
Good day, My partner had his uncle on one of his policies & the uncle passed away on the 12/10/2013. We then went to Brooklyn Branch where all the documentations were filled. We were then advised by Jan that should there be anything missing, we would then get a call, if not, the money would be ...
After being in a motorcycle accident I was pleasantly surprised by the awesome service I got from Outsurance, specifically Ivan who walked me through the process. His calls were always friendly and helpful and the claim was processed within two days without any issues at all. Well done Outsurance, ...
This is to compliment the service rendered by Kholeka. at first i was thinking of moving my insurance back to outsurance because of the service i received from Jethro, then Kholeka contacted me and managed to retain me. and handled my query and always updating me on both email and telephonic. if i ...
I had a car accident claim and the excess payment had to be recovered from the other party. Conraad relentlessly continued to do the recovery. Where I gave up, he gave me courage. He gave continuous feedback via phone or email. Which was amazing to me as feedback to customers are very rare in ...
This is my last attempt at getting service out of Indwe before approaching the ombudsman. I have had a claim open since May 2013. Companies used: Nu Leak Detect - did not stick to either of their appointments, the first they arrived and left before time, knowing I wanted to meet with them, and had ...