My husband had to go see a doctor in July, the doctor that we selected as our network provider could only see him in two weeks, so I phoned Bestmed to get authorization to see a different doctor in the same network - like usual I was sent from pillar to post (you dial the number provided then the ...
After experiencing an accident, which was not of my doing, I went through the tedious process of completing the claim. The Mi-way team helped make it much easier by completing the process on-line. Krishnie Naidoo helped in ensuring that I had constant feedback, always reminding me that it was a ...
I was involved in an accident and for the 1st time in my life I ended up having to claim from my insurance. After hearing so many horror stories, I prepared myself for a long, tedious battle to get my car repaired. However, my experience with Outsurance left me amazed on how efficient the handled ...
Essential Med (Carecross) incorrectly rejected claims from Ampath. (My referring GP IS an Essential Med service provider). Written proof is available and has been submitted. I have been trying for 6 months to get the matter sorted out. NUMEROUS e-mails was sent AND NUMEROUS telephone calls were ...
I submitted an accident claim on my new car which was accepted by Dial Direct on 20/07/2013. The left side mirror of my car was not replaced although it was damaged at the accident. I have followed up with Dial Direct but have had no feedback at all. I had to call the Panelbeater directly when the ...
I wish I could choose more options under "Nature of compliment", as Stefanie handled my claim so effectively, professionally, and friendly, it felt like I was talking to an old friend on the phone. Stefanie kept me informed at all times, and handled our complex claim without hesitation. ...