We reported a claim on the 11th November 2013. We have been phoning and phoning to find out what is happening, as we got a section of our wall down and got NO security. When you phone, the lines are busy and after about an hour of holding on, the operator answers the phone and press it dead without ...
What must I do so that I can get a full well done service? Now I will have to take a risk and drive a vehicle which was not fixed well. Honestly I am so frustrated and the same time I feel helpless as I don't know were to turn to. On 5th December I contacted Great South Auto, regarding the problem ...
I had hail damage with the storm that hit the West Rand on the 28th of November. On the 29th of November 2013 I called the call centre and spoke to Felicity, who said because of the high volumes of claims and callers, Std bank is issuing an immediate approval of R5000.00, but I have to find my own ...
I unsured my contents with iWYZE and when I claimed for my damaged sunglasses I was told that I had a bad credit raiting and thus they couldnt approve the claim. When I joined they did a credit check as stated on my transunion document (26/07/2013 MUTUAL & FED INS NEO MOSOEU 0840000000 INS ...
I sent a claim in on behalf of a client on the 26/11/2013, and waited. I re-submitted the claim on the same email requesting a response on the 29/11/2013. I have now RE-SENT the same claim again on 05/12/2013. The response, still nothing. I did get a query number on the 29th : 291113QFXXB4. ...
I called Outsurance on Monday, 2 December @ 08:00 regarding a claim. After nearly 20 rings someone eventually picked up not even apologising for letting me hold so long. After explaining my claim she said that she will check if it will be covered but she opened a claim so long and told me that she ...