On Thursday the 28 November we had damage due to lightning and a severe storm. We submitted a claim to the insurance and Stefanie Martins were allocated to take care of the duties for the claim. It was very pleasant to be able to speak to somebody so friendly and doing her work with so much energy. ...
Riedwaan and the entire team at Telesure made me feel so safe when I went to have my car assessed after an accident... Insurance company accepted the quote, gave me the money and then I went to have my car fixed. Seems the assessment was way out of line, I needed close to double the amount the ...
They had an advertisement running that if you sign your child up for V-Club in October you get a free bag, they had pamplets all over the show. I have done that but yet received the bag!!! I have contacted them numerous time, went in to the branch as per the consultants request (sharief) but no ...
Two payments made on the same day, one reflects the other not... after a week of phone calls and emails NO ONE has gotten back to us to let us know what is happening... i am told every time i phone that there WAS a system error and must give it 48 hours and it will be resolved... it is now almost ...
Saturday, 30th November - end of the month and I had to go to the FNB to sort out my Loan Accounts; something I really didn't feel up to. But, what a fantastic experience! After a few minuets wait, I was assisted by Veliswa (I do hope I have her name right). This woman is a powerful consultant - ...
I complained months ago about my phone going in for repairs and nothing being repaired on the handset. The only thing that was mentioned was the battery and charger. Phone was kept for 3 and a half weeks and when returned was not working as before. I have managed to send it in again only to now be ...