Posted a complaint on here last week concerning my BlackBerry... Well... they did not fix it! It was sent to them on Monday and they should of received it on Tuesday. Well today is Wednesday and I got my phone back only to be told on the engineers report that it is physical damage and that the main ...
I took a faulty handset back to midrand head office, waited 2 hours to be attended to (the usual excuse, our system is. Slow) got a replacement and ended up with a new number! Called the call centre and spoke to Shepherd (who was very helpful) and was assured the issue would be resolved and I will ...
I spoke to Dineo who was very helpful about my account info, called back and was assisted by Sebastian who provided me with banking details for my account ot be closed once paid up. On the 6th of May the account was paid and i requested paid up letter and i spoke to Dineo who forwarded all my ...
The first complaint, we made was that, the panel beaters calls 10 mins before they close to fetch the car. ousurance then waives half the excess and was promised a call back, no one did call. my then husband picks his car up o n Tuesday, and it is not ready, . they then fixed the problem while my ...
I have to start off by saying that Chency was helpful initially but couldn't complete my data bundle purchase in-store for some reason. She said it will be done within half an hour (she wanted to assist another customer) but the minutes-to-data conversion was never done. I mailed her (made sure I ...
I have been trying to get a better Vodacom signal at my home for 13 years. Every few years I would contact Vodacom, and sometimes they have responded, but it seems as if they have stopped responding to enquiries re poor signals through their normal customer service channels. For many years their ...