People are passing out due to heat in the gym which has been faulty since October 2013 which is not acceptable. The head office does not even pick up their phones, very frustrating. They are in breach of contract as I am not paying to train in a steam bath which is dangerous to my health. People ...
I asked the lady at reception at Centurion Gate how to cancel my membership. She told me to call the call center and gave me the number. I have since called them numerous times, I have filled in the form on the website (even to JOIN just to get someone to call me back!!!), but have received not a ...
I am very unhappy about the service received from Planet Fitness. I have send an e-mail requesting cancellation on 04/12/2013 and was only contacted on 20/12/2013, after I had to follow up with them. Now I am being told that my membership cancellation will only be effective 01/02/2014. I have done ...
I would just like to complain about the Les Mills Grit strength class at Centurion Gate.2 weeks in a row now, last Wednesday and this morning, I showed up at the gym to attend the Less Mills Grit Strength class as advertised on your programs and both weeks the instructor did not bother to show up ...
I have been in contact with 4 different people, Thabo Mphuthi, of who hasn't responded to my email, Trish tsikada, who still hasn't given my feedback after she said she will investigate, Dimakasto, promised to call me back and still hasn't and now, Minette, telling me the system is slow and that it ...
I received a phone call from a debt collector (after three years not gyming at planet fitness centurion gate) informing me that I had an outstanding account, that was December 2012. After numerous phone calls, emails and a visit to the GM I still have not received any feed back from the regarding ...