Over the past month I have written as much as possible (every five days as that is the limit of complaints per supplier) and still I wish I could write more. Vodacom MUST contact me AS SOON AS POSSIBLE. This is the 3rd complaint I have lodged and yet another spanner was thrown into the works today. ...
I have recently written about the sheer lack of service given to me when trying to get my HTC One replaced by Vodacom. I was very impressed when the very next day after lodging my initial complaint someone contacted me with regards to the issue. However, he has phoned me at the same time every day ...
I signed a phone contract with Vodacom through Cellucity in Cavendish. An "HTC One", little did I know that the device I got had a latent defect. To start, upon receiving the phone, the box was NOT opened in front of me to show me the device (problem in itself). I took it home, charged ...
I went to Cellucity Cavendish in April 2012 and upgraded to a 9360 curve from an 8520 curve. I didnt even have my phone for 2 wks and took it back for repairs due to red line in the centre of my phone. I was told they have 7day return policy and a refurbished phone was given. Why not a new phone? ...