REALLY?? On a Friday?? After entering my cellphone banking pin incorrectly once, my ATM pin gets blocked and I need to go into the branch to unblock it?? How did that happen when I clearly remember only typing it in wrong one time?? This isn't the first time this happens ..I am a single working, ...
17 minutes 22 seconds, various security questions, and still no cellphone banking, the bank requires me to go to a branch to deregister my number while on holiday! I urgentl need to transact on my tablet ...
Good day I phone the cellphone banking department last week Monday, I was given a ref nr. & the lady said someone will give me a call in 2-3 working days & im still waiting. On airtime a bought & did not received. This morning a got another email regarding a duplicate payment & this ...
I wanted to do instant money transfer urgently and was receiving an error message. Called the customer care was transferred from pillar to post (and it is a chargeable call).no could assist me.so now I'm stuck at work cant go to the bank. I am really frustrated. Why cant some just assist instead of ...
On the 9th September 2013 I purchased electricity from my cellphone for R250. I never received a voucher number, which resulted in us staying without electricity. I queried it with Fnb call centre and was given the run around since then. One excuse after the other, no one even trying to resolve my ...
Tried to log into the "new" iPhone app only to have to crash as it so often does. Managed to select an amount and enter the electricity code. FNB debited my account but to date I have not got a token. I do not need the electricity any more as I ended up resorting to going to buy ...