Not only did it take 2 months for me to convince Cell C that I no longer have proper coverage at my home answers ranged from that I am wrong because their map is right and I moved my house onto a mountain thats why no coverage until finally admitting that there is over subscription, now they ...
With great reluctance, joined Cell C late July 2013. Since then I have limited coverage, dropped calls, unable to make calls due to calls failing. That is only part of the issue. I discovered (21/08) that the contract I signed for (1gb of data) was not being honoured. Due to a mistake on Cell C's ...
I checked my data balance, which was on about 1MB of data and proceeded to purchase 300MB for R45. Item purchased, recieved a confirmation sms and checked my balance again about 5 minutes after purchasing, my balance showed 150 odd MB. I called customer care to enquire and spoke to an ...
It looks like customers cannot complain enough about this connectivity problems. But being told that the network cannot handle the load is just unacceptable. How do you pay for something and be told that they cannot actually provide the service that you paid for. And the recorded response that ...
To the person that is reading and replying to these complaints can you get someone to call me and provide me with feedback, please not the same guy cause clearly the guy is either sick or on leave. I have been waiting a very long time now, very patiently. ...
(second attempt at a solution) Dear cell c Kindly note that I've never had any dealings with your company and have never had a cellphone contract with you, I hope that you rectify this speedily as I'm being contacted by rude collections agencies during working hours, this is an inconvenience to me ...