RCS - CARDS I am a good customer and has been so for a long time, yesterday I phoned for my balance enquiry and I used my new cell phone number. I got told my account is now blocked I spoke to "L" recorded call number 140128-000759 then she transferred me to "J" recorded number ...
Hi About a month ago my Game and RCS card was blocked. I proceeded to contact the call centre: 0861 729 727 only to find out that I've been checking my balances on a different mobile number to what was saved on the system. I've always used the same number so I couldn't' understand... Anyway I then ...
NUMEROUS EFT PAYMENTS I HAVE MADE WERE NOT ALLOCATED - AND COLLECTION FEES WERE CHARGED TO MY ACCOUNT DUE TO THAT. SEVERAL PHONECALLS TO CUSTOMER CARE TO REQUEST BACKDATED STATEMENTS TO RECONCILE THESE PAYMENTS HAVE BEEN FRUITLESS - ADMIN DOES NOT SEND THE DOCUMENTS TO MY EMAIL, WHICH HAS BEEN ...
After extremely poor service and many frustrations I finally switched from Standard Bank and closed ALL my standard bank accounts - October 2011. I was in the room when the clerk called cards division and cancelled my cards. With all accounts settled she handed me my remaining cash and I walked out ...
I made a payment to my RCS CARD account on 26/07/2013, And sent them 2 payment confirmation Emails. I also sent them a 3RD confirmation mail on 02/08/2013. and no today (05/08/2013) I received a SMS stating I still have to pay... This is not the first time I've had this issue with RCS... They are ...
After my complaint was logged on 10/07/2013 I still don't have the answers /details I'm looking for. How long will FNB still take to give it to me. Why can't I the client get it. Are they hiding securitization of my account ...