Firstly the automated voice system is over the top, when eventually you get hold of an individual, you are probably transfered and then disconnected. You're barely managing your rage when this happens a third time. Thank you Thembe, Sali and Thuli for your lack of support, for transfering me and ...
I called in to check up on my policy details, Marwaan Brown assisted me and was very helpful and suggested products that would suit my policy and cover in a better way. ...
Good morning, I wish to thank Craig Ernstzen (Student Support) for the wonderful student support he is giving. I am always greeted with kindest voice and professionalism. The documents being emailed to me is up to date and relevant to my queries. My email responses is dealt with immediate feedback. ...
It took over four weks too get an upgrade of my phone - because nobdu abve the store assistants were eithe competent, or energetic enough to do anyhting about the pbolem. Numerous messages and emails were never ANSWERED. And the staff are not empowered to do anything and the rest of the MTN staff) ...