I have over the last 3 months been receiving automated messages/spam from them re the settling of an account. Not having any business with them, I have phoned them, mailed them to have my number removed from their system - yet nothing has happened. I am now and have hence reported it here. I don't ...
I've tried to call the MTN call centre 3 times today. Each time waited over 30mins before I decided to hang up. The last time I called I got cut off before anyone could answer (at 32 minutes). I am sick and tired of sub-standard service for ridiculous fees. ...
I have been paying my nine accounts through Credit Matters and right now I am. You request for a statement and it takes for ever to get it or you won't get is at all. You tell them that the account is fully paid and they keep on paying for a closed account. What do you take me for? Money does'nt ...
I was quoted by Outsurance for vehicle insurance with a premium R531.60 and an excess of R3 000. Additionally I was told that my admin fee of R275 would be waived. When I received my policy documents I noticed the excess was set at R4 800. I immediately (23/09/2013) queried my policy document and ...
I have a MTN 500 Contract where im meant to have the benefit of 500rand airtime, 500mg Data but for most the the months my line is suspdend! MTN deducts by debit order no fail every month! no skipped payments but i always seem to owe them more than my credit limit or what they debited from my ...
I cancelled my Virgin Mobile account in July, I paid them R2717 on the 9th July to get out, now I get a bill for R851 I tried calling the call centre, what a mess, 30 minutes on the phone, three operators later and they are still transferring me, a very frustration experience. Virgin Mobile you are ...