I have surely learnt my lesson about bad quality items and refunds that are not refunded Call centre staff who all constantly give a different story and no'one willing to give managers names. I have had my fill and am now warning others. ...
A GREAT THANK YOU TO JONATHAN KING - CLIENT LIAISON OFFICER - HEAD OFFICE ADT I would just like to thank Jonathan King for solving my on going query at ADT. After 2 years of complaining and receiving lawyer letters and not getting help HE was the only person at ADT NOT even The AREA MANAGER OF MY ...
I did something really stupid and I sat on my laptop, cracking the screen. Despite not actually being insured for this kind of issue, Dial Direct (with the incredible help of Milly) still paid the claim immediately. Literally while I was on the phone. South Africans are used to poor service, but ...
I called Computicket to enquire about the eminem concert. I'm a Ster kinekor club member and wanted to access the promotion they were running. I called the call centre (Tuesday 4 February, 15h06) to find out why I was unable to access the promotion they were running. The lady I spoke kept me on ...
Instead of R299.99 I transferred R299. Due to this, they say it cannot be allocated to the product and will do a refund. They said that the refund has been done and did not send me a proof of payment with my account number on after I asked several times. All they say is that it has been done and no ...
Opening an account with Cybersmart had me pulling my hair out! Due to a 'technical' issue, it took over a day to sort out not only the opening of an account but also the type of account. Having spoken to numerous extremely helpful consultants, Sidney sorted out both problems on two consecutive ...