On 1 November I bought carlashes online from Groupon-my electronic payment was deducted but the deal did not materialise- about 34 emails back and forth I still have not been refunded- promises of payment and so-called escalation of my case, but no refund- it takes a few seconds to do a refund- I ...
Good Morning, I write to you this morning with regards to something that my child brought to my attention. I have been to woollies this morning and like every weekend I buy mags for my kids to encourage reading. My daughter accidentally picked up the Afrikaans volume 112 of KIDS mag. My daughter ...
So I got a quick response after my last complaint. A generic one - 'We will be investigating blah blah bla...' I then got an email also in response, promising a thorough investigation. Im still waiting for ACTUAL feedback? How long does a thorough investigation take? Its a premium increase guys, ...
The level of service provided by OUTSurance during my recent claim with them has been great. The whole process went smoothly and quickly, and throughout the process I felt that OUTSurance was on my side - something quite rare these days in the insurance and financial services industries. Thank you ...
On 14 November 2013 I purchased five discounted one night stays for 2 people from Groupon. This was 5 X R1050 = R5250 . To make it even worse it was for 10 pensioners who needed the "special" price. No vouchers arrived! The EFTs were acknowledged by Groupon and since then after 5 phone ...
I was in an accident on the 29/11/13. car was taken to SMD in Stikland on the 2nd Dec where myself and father was contacted around the details of the accident. With him being the main member of the insurance and myself noted as the second driver. Expectations was set and we were told we should know ...