On 29 August A sales rep from ADT came to quote on an alarm, We decided against the alarm and informed the rep, he confirmed that he had put the quote on hold and would wait to hear from us. The alarm was never installed, but an amount of R446.40 was deducted from our account on 2nd October. I ...
I've phoned the ADT call centre last week to enquire about the keysafes that their armed response recommended to us due to the difficulty getting in to the premises. The person at the call centre informed me that the keysafe is R689, which I accepted and instructed her to make a booking for the ...
This is just the dogs! - why is it that you loose your data if you dont use it in a certain amount of time? - it doesn't make sense even! Ok so i'll sell you an apple and if you don't eat it within a set amount of time i'll take it back! - Please, is there a service provider that doesn't? -then i'm ...
For the past 2 month my internet has been extremely slow when downloading of Peer to Peer Programs like utorrent and Bittorrent, I have phoned about 4 times to complain and was told that they were busy upgrading my 4meg line to a 10mb line for free, I waited and called again to explain that I still ...
Why is Dial Direct putting 15 incident against my name?? I have been a dial direct customer since 1 Dec 2010 . This cover included my cars as well as my home contents in which I specified certain items. The reason for me contacting the Ombudsman is as follows: Dial Direct "punished" me ...
On Monday the 18th of November I called Dial Direct to let them know my BMW would not start as we had a flood in Somerset West 2 days prior and my car was flooded. They then sent a Tow truck to pick my vehicle up a day later. I then waited an entire week and no one called to let me know what was ...