Thanks for the great service and sorting out my issue! going the extra mile is what makes great service. ...
I am so sick and tired of Edgars and MTN. i had a major problem with my blackberry handset 9320, within a month of me having the phone it gave problems where it switched off while i was using it wheather i was browsing or just scrolling through the phone it will switch off automatically and then ...
I was so totally amazed by the service I received today. I called the Groupon SA call centre at 08:30 and spoke to a very bubbly Ulrich Absolom. He was so warm and welcoming (not expected on a Monday morning). I called to complain about a merchant who kept on double-booking our appointment. He ...
I contacted One Plan as I had an emergency dental procedure to claim for over a week ago. I have paid for the services myself and needed the cash back (as they promise) within 3 days. I specifically took over their extra dental cover for situations like this. I have got absolutely no feedback or ...
The head of department Contact Centre, I changed my employer and had to change my debit order dates, then contacted RCS to amend my debit order date. Unfortunately the date as per my instruction was never loaded on their system as a result the debit order did not go through on the 31 December 2012 ...
I bought a Bluetooth Ipad cover with a silicon keyboard five weeks a go. Last week I phoned the Groupon Customer care line (after waiting for 15 minutes to be connected to a consultant) who informed that my item will be shipped to me on Friday. I phoned today (21/01/2013) and was informed that the ...