Hmmm, filled this in while on hold to Groupon SA - thats now 75 mins and counting with only 3 callers in the queue?! Looking at previous postings apparently I'm not experiencing isolated incidents. 2 years ago support was halfway decent. In the last year its become abysmal and still deteriorating. ...
Perhaps all's well that ends well. A few days after posting the previous complaint I received a call from Wunders who have since collected the sofa and refunded my money. Thank you Hello Peter! ...
I placed an order from China and it was shipped the same day (13 March), arriving in JHB on the 14th of March. It eventually passed customs and got sent to Cape Town on the 19th of March. And is now stuck there. I paid for 3-5 day DHL delivery and find it atrocious that I still do not have my ...
Two months to deliver a broke MP3 player! They then send another one - two weeks later - it is completely different to original item which I purchased! Different colour, entirely made of plastic!!! I want my money BACK! I will never ever use Groupon AGAIN!! ...
I bought a set of Noise Blocking Sleep Phones on the 26th of January. The voucher says to wait up to 4 weeks for delivery. It's now over 7 weeks and the response I get is "we're waiting on the supplier for stock". How can you advertise an item for sale and not have any stock of it and ...
I applied for a loan on 16 March 2013 and was told I will receive a call from an agent to finalise the loan. I called on Monday, Tuesday, Wednesday and Nicole and Shilom or whatever his name is promised me someone will call me back in 5 minutes time with no luck at all!!! I have been told that a ...