On 19 March I had a dental surgery done at Louis Leipoldt hospital. According to my member guide, elective surgery is unlimited, but subject to DRC & Liberty pre-authorization. I received both of these, & submitted, everything was fine. Now Liberty claims there are codes that don't match, ...
I received a call on 20.03.2013, stating i have a pre-approved acc with Homechoice, I allowed the app process-was approved for R2000 telephonically.i was not ready to purchase just yet. Today 30.04.2013, I placed an order for R999.spoke to Kaya, took my order and said my goods will be delivered ...
I had a query with regards to my account and emailed my student advisor on Monday 22 April, who failed to get back to me. After day 2 of no response I decided to contact my student advisor. All she could tell me is that she would get back to me. Another 2 days passed and still nothing. Again, I ...
I have never in my life dealt with such incompetent people in my life. Even Telkom exceeds the better customer service. I have called on numerous occasions and have been dealing with quite a few consultants asking for my banking details as i have closed my account the 31st of March. 8 DAYS ago a ...
One Plan wanted to incorrectly debit the bank account with an amount for a rejected claim, however, I had no rejected claims on my policy. Thando very kindly confirmed that there should be no rejection claim, and requested the accounts departement to cancel the debit order. After I called One Plan, ...
Thank you very much, the money was paid into my account within the 5 days you promised, thanks again. ...