I have been on the phone for 2 hours with the Vodacom call centeres trying to figure out why i am being charged for a contract that was cancelled. No one know what is going on and keep passing me from one department to the other. I have never encountered such confused, ill equipped people in m ...
On the 27th May 2013 I attempted to purhase the Ster-Kinekor vouchers on offer at Groupon. While purchasing an error appeared on the screen asking me to cancel or retry. With this I clicked retry. Not knowing the purchase would go through 8 times on my credit card. I contacted groupon informing ...
I have had R45.00 rand taken off my cell phone account due to games I supposedly down loaded. This all happened while driving home in the dark, raining and peak hour traffic. The company helpline hours are only 8 to 5 weekdays only. So why does this down load only happen at 6 on a Friday night? You ...
More than a year ago my baby was in hospital it took me months of liasing between the doctor and the medical aid to get the account sorted out, eventually i logged a hello peter complaint and was assured by Tamlin Afika that it was now sorted out. Imagine my surprise when i got a sms from the ...
My letter to Kalula... and then it died... after REPEATED correspondence from me to Kalula since the 16th of APRIL 2013, I have just being ignored Dear Kalula, Up till now, its been a pleasure to fly with you, but one unfortunate manhandeling (I suspect no attempt) of our luggage at Cape Town ...
I have tried on numerous occasions to contact Virgin Mobile SA by telephone, email and via their website re the fact that I cancelled my 2 year contract with them last August and have noticed that they have been deducting R172 per month. I received an email from Chris Barnard stating that this did ...