Good Day A credit due to me was approved at the beginning of July 2013 for an amount of R1 199, 00. In error, I was only refunded R199.00 and for the last few weeks I have been unsuccessfully trying for MTN to refund the outstanding balance of R1000.00. I have made numerous calls to 808 and ...
Good day. Please be advised, that I am still waiting, a reply from the Authorizations Depart, to contact me regarding the unauthorized debt order. I signed up for the amount of R177.08, of which I have a copy of the contract. A month or two ago, I received notification, via email, that due to the ...
I am not happy with the mediator allocated to me. This lady is so rude and doesn't respond to any communication and talks to me like, I am a one year old child! I agree she didn't get hold of me the time she called. Still- she send me the email requesting me to call her Ms Yen Taahira!! Now she's ...
I was involved in an accident on Sunday and my car had to be towed. I planned to phone my insurance early Monday morning, however, great was my surprise when one of their consultants phoned me, whilst I was still looking for the claims department's nr. The consultant, Ashraf Salie, was very ...
Today I had a client who needed urgent assistance when he needed to collect his car from wesbank. I was assisted with such urgency and professionlism by our underwriter cindy. She assisted the client and sent off all the documents without delay. I love the way u care about our customers and there ...
Good Day, It has been an absolute nightmare getting my ADSL setup, from the telephone line to the ADSL line it was a mess and nothing but rude agents who are extremely unhelpful and do not know how to deal with an unhappy customer. Finally got everything up and running and decided to try out using ...