I have send Hotel express an e-mail informing them that I'm not longer interested in their product and need to cancel my membership urgently. I am tossed back and forth and told that the branch who sold me the product will call me back and give their Cape Town head office feedback, thereafter they ...
I am writing this complaint on behalf of my aunt (Fezeka Nyengane) who lost her daughter at the beginning of November 2013 (Nomalungisa Nyengane) and just recently after I made a phone call to the person (Michelle) who is handling the claim that a small portion of her life cover policy was paid up. ...
I recently placed an online order on the woolworths website. I paid for the order and then had to cancel to make an amendment. I then placed a new order immediately after and paid again. This happened on 24/01/2014. On 29/01/2014 payment for my amended order went off my account for a second time in ...
On 19 November, our company requested an additional line and port for one of our sales reps to Cell C from Vodacom. It is 31 January and despite continuously trying to contact Thuto we have had very little feedback and not once received the phone. We have now decided to cancel the request and will ...
A year ago Discovery declined an application for hospital admission because there are no Keycare neurologists in Cape Town Keycare hospitals. I had encephalopathy and was told by the phone consultant that to receive emergency hospital care I would need to be unconscious or bleeding. That was that. ...
The Medical Aid I had with the above mentioned company was cancelled by Discovery and the given reason at the time was that I had failed to provide them with some information regarding my overall health. Spoke with some useless call centre agent who tried explaining the reason why the scheme was ...