I paid my deposit for a new telephone line to be installed about 2.5 months ago. The technicians sub-contracted by Telkom attempted on 2 occasions to install the service but were unable to do so due to the Telkom Technical Dept. not having set up a line. The sub-contractors informed Telkom of the ...
A company in the UK sent a parcel to me and it was received by UPS on 5 September - and there it sat. Apparently, they required further information so that the parcel could clear customs. Did they phone me? No. Did they attempt to make any form of contact? No. Yesterday, 19 September, I received an ...
I took my vintage drum set to a few music stores in CT. They either didn't want to help or was incompetent to help. I then got the number of Marshall Music in Cape Town (Buitengracht Street) and being frustrated and discouraged by the previous shops i went to Marshall Music Shop as a final resort. ...
I have been a loyal customer for 10 years, and response to my first claim is non existent. Shame on you for treating your customers in this way. Claim # 784079 & 784083 ...
I sent an email to customer service to change my Banking details and received a call by Peter which was very friendly and helpfull and helped in a few minutes. Really made my Friday special. ...
If your service provider is Vodacom, I feel sorry for you if your experience is anything like mine. Ten days ago my cell phone with number 0825688924 was. I have had the number 0825688924 for 19 years. I have paid or had call charges deducted from my account for all that time. I have had, from time ...